Shipping costs

Within South Africa

  1. We make use of The Courier Guy for all shipments within South Africa. https://www.thecourierguy.co.za/

  2. Delivery timeliness will be determined, depending on where in the country the delivery is done. Turn around time = 3 to 7 working days.

  3. Deliveries will only be dispatched no more than 48 hours after payment reflects in the business account of Bosbees Clothing Pty (Ltd.).

1. Contact Information

Questions about the Terms of Service should be sent to us at info@bosbees.co.za or enquiry@bosbees.co.za

Detailed Description of Goods and / or Services

BOSBEES is a business in clothing, accessories, industry that markets, sells and distributes these items to customers.

Order Processing

Subject to availability and receipt of payment, orders are usually processed on the next business day. This means that when you receive an e-mail, stating that your order is being processed, it means that the parcel will be handed over to the couriers the following business day. Business days do not include Saturdays and Sundays. Orders expire 3 days after placement if payment is not reflecting.

Bosbees Clothing Pty (Ltd.) cannot be held responsible for any items being unavailable. This can also delay the processing of your order with 48 hours.

Delivery Policy

Delivery in South Africa

If you place and immediately pay for your order on a business day, we try our best to ship it that following day. No parcel may leave the premises without payment reflecting. Your order should be delivered in 3-7 business days after the courier service has collected it but please bear in mind we no longer have control over the delivery period once they have collected it. Deliveries could be delayed due to various reasons. In these instances, Bosbees Clothing Pty (Ltd.) will not be liable for any consequential loss. Please ensure that you CHECK your delivery before signing for it. Bosbees Clothing Pty (Ltd.) will not accept liability for missing, stolen or damaged items unless this is brought to the attention of the delivery company. Please do not sign for your goods until you have physically checked them and are satisfied that they are in good condition. Bosbees Clothing Pty (Ltd.) uses a reliable delivery service. If there is nobody to sign for the package at the given delivery address, you will be phoned on the number you have provided in your Bosbees Clothing Pty (Ltd.) profile. If you cannot be reached, the delivery will be attempted in the following days. Take very careful note when entering your contact details when you checkout to ensure that you do not make any mistakes. Please contact us if you have any special delivery requirements.

Bosbees Clothing Pty (Ltd.) supplies delivery to all South African cities and outlying areas or farms via COURIER GUY. Note however, that outlying areas and farm deliveries may be applicable to additional delivery fees and delivery might take more than 7 business days. Note that we do need the correct information.

You will receive an e-mail with your tracking number once your parcel is sent out. Note that you can only start tracking your parcel after 17h00 on the day of receiving the e-mail as it takes a few hours for the number to activate. All information needed on tracking your parcel will be provided to you in the e-mail as well. From there on, you will not receive any further communication Bosbees Clothing Pty (Ltd.) regarding your delivery – you will need to contact The Courier Guy for more details.

Damage or Loss

Bosbees Clothing Pty (Ltd.) will not be responsible for any loss or damage to your product when couriered.